A common question people usually have is that is there a connection between Dollar Tree and Family Dollar? Well, to be honest, their names do sound the same as they both have the American currency in their names. In 2015, Dollar Tree bought Family Dollar for a lot of money. Then, its stations were moved from Matthews, North Carolina, to Chesapeake, Virginia, in South Hamptons Roads.
Family Dollar is quite popular among the townspeople of America mostly because of its affordable rates. This especially applies to families and you can shop for items with anything from less than a dollar. Most of the household products sold are usually less than 10 dollars. Yup, no lie. Family Dollar is quite famous for not overstretching people’s budgets and their values. As much as Family Dollar is a cool place to shop, let us be honest. Does a perfect store even exist? Every store has that one policy or thing that ticks people off but this article will be based on the return policy of Family Dollar.
First off, yes you can return items to Family Dollar whether you shop from a walk-in store or online but, according to the store’s general policy, there are some conditions which are:
• You must have the product within 30 days of the purchase.
• You must have the receipt of the item or items bought if you shopped in a walk-in store.
Now, let us take it piece by piece to get all the juicy details about their return policy. It could be that you have fallen victim to having a substandard product delivered to you or you just do not like what you bought. You can easily return them but the real question is what happens after you have returned the product? Well, Family Dollar has two options which are:
• To swap the item for a brand new one or,
• To be repaid fully.
As you have seen earlier, to be able to return your product, it must be returned within 30 days of the purchase.
Is It Easy to Return My Product?
If you have the receipt, you do not have to go back to the same store you shopped from. You can visit any walk-in store of Family Dollar and you will be allowed to choose another product or get a refund of your money to the original method of payment. Awesome right, it is always best to keep your receipts with you, especially for electronic products. Stop the habit of immediately trashing your receipts the moment you leave the store. Make sure to see and test out your product.
If you are an online shopper and you do not fancy what you bought anymore or it gets to you as a damaged product, do not worry. Just because you are not an over-the-counter shopper does not mean it would be a hassle for you to return them. All you need to do is to get customer service on the phone and it will surely get sorted out. Side note, having evidence in the form of a shot might help with the process.
How Long Does It Take to Get a Refund?
Although, if you used your credit or debit card to shop, the refund process may take like forever. The refund process for debit/credit card payments might take as long as 30days. Yikes but the store does provide a refund option for prepaid wireless cards.
Are There Items That Cannot Be Returned?
There are some products and situations that Family Dollar does not allow for refunds or switches like:
• Alcohol
• Tobacco products
• Prepaid financial cards
• Gift cards
It is important that you take note of this and make sure the item you wish to return is not on the list.
What Is the Return Policy for Electronics?
For electronic products bought from Family Dollar that you wish to return, the policy says that if they are unopened and you have the original receipt issued, you can return or exchange them. If the product is either unopened or opened, and you no longer possess the original receipt, this offer would not be possible for you.
And there you have it. Although, the return policy may be unique for some products like food or medical supplies it is best to contact customer service or check the website of Family Dollar for more questions you may have. Remember, to be able to return your products, you need your receipt and it must be returned within 30 days of purchase.
Is there a Chance of Returning My Products to Family Dollar Without a Receipt?
Mistakes do happen. You either misplaced your receipt or have never had a need to return anything until now and already trashed it 2 seconds out of the store. Do not worry, your product can still be returned with of course some conditions which are:
• The returns must be made between 30 days of the purchase.
• The refund or exchange will be made at the lowest advertised price for the product.
• The product bought must cost more than 5 dollars.
How Many Times Can I Return Items Without a Receipt?
Without a receipt, you are allowed to return up to three products monthly. You can’t play tricks to extend this offer because a well-organized system keeps track of this.
How Will I Receive My Refund If I Return Without a Receipt?
You will also be receiving your refund via a return card instead of cash which is a store credit in the amount of the original purchase.
